Allan Fowler


Allan has spent his life in the laundry business and built a company founded on the principle of giving the “little guy” a way to compete with the “big boys.” The partnerships he wanted to develop, where everyone wins, have come to be in Universal Unilink. His dedication to the industries Universal Unlink now serves and will grow to serve is summed up in the company’s catch phrase – UU & You!

Sherryl Stoner

VP, Industrial Laundry and Apparel

Universal Unilink is a natural fit for Sherryl. She has over 20 years of experience with industrial laundries and apparel manufacturers so she knows the challenges and needs of the industries. Sherryl’s goal is to strengthen current relationships and continue to build new ones that can benefit everyone involved.

Marty Hartman

Marketing Coordinator

For the last couple decades, Marty has helped businesses get their message out. From mom and pop small businesses to multi-national corporations, the process is pretty much the same. As he sees it, marketing is a tool to filter out all the folks who are not a customer so we can focus on those that are a good fit—the ones we can help most. At the end of the day, value is exchanged. The great thing about working with Universal Unilink is that we get to play matchmaker with our suppliers and our members. Everybody wins, and that’s a great reason to go to work every day.

JoAnna Langdon

Indust. Laundry Admin./Member Svcs.

JoAnna has spent a few years in the industrial field and enjoys developing and maintaining business relationships in the industry. Her work here is concentrated where her expertise is, working with members and suppliers in the Industrial Laundry department of Universal Unilink.

Mark Watson


Mark is the Universal Unilink Major Domo, taking care of facilities, providing product sourcing, overseeing logistics and infrastructure upgrades, and running special projects. While his contact with members may be sporadic, his imprint is felt every day!

Gayle Fowler


Gayle has worked alongside Allan from the beginning, refining the business in concept and style. Today, Gayle is Universal Unilink’s banker, making sure the deposits are made, checks are written, and invoices paid. She has had this role since the beginning and takes pride in her on-time, every time credit record.

Laura Biggerstaff

Member Services

To Laura, great, positive customer service is paramount. With over 23 years of experience in sales and marketing, Laura works very closely with Universal Unilink Members and Suppliers to make sure the lines of communication are flowing. Laura’s role is to assist Members with sourcing as well as introducing products and services offered by UU suppliers. Laura loves to speak with prospective members about joining the UU family!

Paige Porio

Operations Admin./Member Svcs.

With over 15 years of administrative assistant experience Paige finds enjoyment in helping people and organizations become successful. She’s organized, professional, trusting and willing to take on new tasks. She takes pride in representing her employer and working as a team member.

Jim Ruffin

Member Services

Karl Fowler

Goodwill Ambassador

Karl’s thirst for knowledge and delight in learning are an inspiration to all of us at Universal Unilink and our members. Members who visit the office or attend the Conference are cordially greeted, by name if Karl has met them in the past! He never forgets a name and is a walking dictionary on a broad array of topics from government to pop culture. The company tries to live up to Karl's example of continuous curiosity, courtesy, and customer service.

Bethany Hacker

Marketing Coordinator

Bethany has spent more than 25 years focusing on marketing project development and event creation. She enjoys finding ways for organizations to be more responsive to the communities and customers they serve. Her position with Universal-Unilink is her first time working with businesses who serve other businesses. She has found that a customer is a customer is a customer… and they all enjoy personal service. She has found her niche here!

Pam Bedford


From Florida’s Shell Point, Tripler Hospital in Hawaii, and a bank in Alabama, Pam’s true comfort zone lies in the 12 years spent at Universal-Unilink. Past positions have aided her current work with both Members and Preferred Suppliers, as well as Accounting Services. Invoices, spreadsheets, and ledgers are a given in our business, and Pam’s organizational skills makes it seem effortless. “This is family”, she says, “and that makes for a happy place to work!”

Gary Hautamaki

Member Services - Insurance

Gary had been with Universal Unilink as Director of Member Services but since his retirement in 2019, he has taken a part-time role assisting members with health insurance questions. He is enjoying his new role - especially since it allows him to explore new aspects of the business.

Jarred Sareault


Jarred is currently a Junior studying Finance and Risk Management & Insurance at the University of South Carolina, Columbia. By interning at Universal-Unilink, he will be gaining invaluable knowledge in regards to how a business operates on a day-to-day basis. He will be taking everything he learns during this internship and applying it back to the classroom.