Marty Hartman | October 1, 2020

Back to Business Webinar with M+A Matting

A big “thank you” to Joe Rubbelke and the M+A Matting team for putting together a great presentation filled with ideas that you can implement in your laundry. What was Covered: State of the Business Trends Back to Business Promotion Progr...

power-of-personal connections

Paige Porio | June 1, 2019

The Power of Personal Connections

This weekend I was reading an article about a partnership between Apple and Amazon for iCloud storage. The contents of the article are probably not interesting to most Universal Unilink members nor its suppliers like KEY, but the cover image of the a...

High Performing Sales Culture

Paige Porio |

Create a High-Performance Sales Culture Starting Today

In sales, culture is everything—and right now, it’s everywhere too. Sales culture has become one of the buzziest buzzwords out there, with think pieces popping up left and right about why culture matters. Don’t get us wrong: it does matter....

CEOs on sales calls

Paige Porio | March 1, 2019

Get Out of the Office

To take personal accountability for growing the business, successor generations CEOs often need professional sales training so they can sell directly and also competently manage their sales force. It’s Monday and the President of an industrial laun...

Retaining Route Service Representatives

Paige Porio | December 1, 2018

Retaining Route Service Representatives

With today’s every tightening job market, it becomes critical to assure stabilization of our exceptional customer ambassadors. The route service representative (RSR) makes or breaks our business. We know the great RSRs because they tend to be the o...

building high performing teams

Paige Porio |

Creating High Performance Teams

Performance within groups typically does not just happen. For a group to really perform well it needs practice. The group needs to understand the best way to organize itself for performance. This concept is commonly understood by sports teams and the...

Paige Porio | September 1, 2018

Take a Bite Out of the Giant Food Gift Market

According to Packaged Facts, a leading market research firm, purchases of consumables (food gifts) for corporate gift giving reached a new record last year of $7.2 billion dollars. To put that in perspective, the entire promotional products industry ...

CAP-values of great salespeople

Paige Porio |

Three Values Of Great Salespeople

When asked what makes a great salesperson, people will often cite characteristics such as listening, asking good questions and building rapport. All of these qualities can be found in the three values every great salesperson must possess—known as C...

unique opportunities for rental laundries

Paige Porio |

Unique Opportunities

Significant changes in the rental industry occurred at an amazing rate in the last year with two years. From consolidations the scope of which we haven’t seen previously…Aramark purchasing Ameripride and Cintas purchase of G&K … to push bac...